The power supplies for our robots can sometimes be finicky when it comes to plugging in the cord that goes from the power supply to the outlet. You have to push hard to make sure there is a good connection. To better ensure you have a good connection, your robot came with a small baggie with a "C" clip and 2 screws. You want to insert this on the power cord to secure the connection like shown in the picture below:
If you have done this and can confirm there is power to the power supply, which means the lights would light up, check out Help! My robot is not working.
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